FAQs

 

Xalnoreth Action Cameras – FAQ

Welcome to our FAQ page! Here, you’ll find answers to common questions about our action cameras, accessories, usage tips, orders, shipping, and more. Need further assistance? Reach out to us anytime at support@xalnoreth.shop.

What types of action cameras do you offer?

We offer a carefully curated selection of high-performance action cameras, including:

  • 4K Ultra HD Cameras – Crystal-clear resolution for professional-quality videos

  • Waterproof Models – Perfect for underwater and extreme weather shooting

  • Compact & Lightweight Designs – Easy to carry on any adventure

  • 360° Cameras – Capture every angle for immersive footage

  • Vlog-Ready Models – With advanced stabilization and audio capabilities

What sizes and specs are available?

Our action cameras come in various resolutions, frame rates, and lens configurations.
Each product page includes detailed specs, including sensor type, battery life, storage compatibility, and mounting options, so you can choose the best fit for your needs.

What accessories and materials do you offer?

We prioritize quality, durability, and versatility. Our collection includes:

  • Mounting Kits – Helmet, chest, handlebar, and suction mounts

  • Waterproof Housings – For deep-sea diving and rainy conditions

  • Extra Batteries & Chargers – For uninterrupted filming

  • Gimbals & Stabilizers – For smooth, cinematic shots

  • Memory Cards – High-speed options for 4K and slow-motion capture

How do I care for my action camera?

To keep your camera in top condition:

  • Clean the Lens Regularly – Use a microfiber cloth to remove dust or smudges

  • Keep Batteries Charged – Avoid full discharge when storing for long periods

  • Use Protective Housings – Especially for water sports or rugged environments

  • Update Firmware – To access new features and improvements

  • Store in a Cool, Dry Place – Avoid prolonged exposure to direct sunlight

Specific care and setup instructions are included with every camera.

How is my order packaged?

We package all action cameras with great care to ensure they arrive safe and ready to use:

  • Shock-Resistant Boxes & Padding – Prevents damage during shipping

  • Eco-Friendly Materials – Used wherever possible

  • Quick Start Guide – Helps you get filming right away

How long does shipping take?

  • Domestic Orders: 3–7 business days

  • International Orders: Varies by destination

  • Preorders or Limited Editions: Lead times will be specified on the product page

Please note: Delivery times may vary due to holidays or weather conditions.

Do you offer free shipping?

Yes! We offer free standard shipping on all domestic action camera orders.
International shipping rates are calculated at checkout.

Can I track my order?

Absolutely. Once your order ships, you’ll receive an email with tracking information so you can monitor your delivery in real time.

Can I change or cancel my order?

Yes – if your order hasn’t been shipped yet.
Please contact us as soon as possible. If the order has already been dispatched, we’ll assist you through our return or exchange process.

What is your return policy?

We accept returns within 14 days for cameras in original condition and packaging.

If your camera arrives damaged or defective, please contact us within 48 hours of delivery.

Please note: Custom or limited-edition camera orders are non-returnable unless defective.

Do you offer bundles or special sets?

Yes! We often offer camera kits, adventure bundles, and seasonal promotions that include mounts, memory cards, and extra batteries.
Sign up for our newsletter to stay informed about exclusive offers and new product launches.

How can I contact customer service?

Email: support@xalnoreth.shop
Phone: (337) 864-7195
Address: 21085 NE 34th Ave Apt 204, Aventura, Florida 33180, United States
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Do you ship internationally?

Yes, we ship action cameras worldwide where regulations permit.
Please note: Customs duties and import taxes may apply and are the buyer’s responsibility.

Can I get a discount on my first purchase?

Of course! Subscribe to our newsletter and receive 10% off your first order, plus early access to new arrivals and member-only promotions.